Administrative
Administrative Department
Customer Service Counter
The administrative department is responsible for the management of the District, in addition to providing financial, billing, and customer services for all water and wastewater customers.
The responsibilities of management include overseeing daily operations through developing and implementing policies, administering personnel programs, and preparing for, conducting, and assisting with monthly Board meetings. Responsibilities relative to finance include maintaining accounts payable and payroll, performing internal audits and assisting with external audits, preparing and submitting required reports, and monitoring the budget. The billing and customer service duties include developing monthly bills, processing adjustments, preparing necessary reports, maintaining customer accounts, posting payment, preparing work orders, addressing customer inquiries and complaints, and assisting with bulk mailings.
